The internet is a good thing
...want to work from anywhere so I’m not tied to a single office building. Business need: We want users to be able to work away from the office to promote...
Users
New technology: changing how I work for the better
We asked Nick Starkey, who heads up the Sector Support Team in the Office for Civil Society, to share his thoughts on the new Cabinet Office technology service. The new...
We’re listening: messages from the front at Civil Service Live
Read the full post on the Government technology blog. We’re listening: messages from the front at Civil Service Live Sign up for email alerts from the Cabinet Office technology blog....
Sensible security
...in plain English. We won’t add any layers of security just because we can or because it’s received wisdom to do so – if we can’t articulate the reason why,...
What we have learned about user needs in IT support
...access support, and users should never be told that they have used the wrong channel. A human face and voice A lot of users really value face-to-face interactions with IT...
What we learned from the user trials
...(particularly the iPads) were popular, a large number of users questioned whether they would actually help them work, either because they didn’t need to move about that much, or because...
How we are learning from our users
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Technology at least as good as people have at home
...user experience of the services we will build a long-term capability: technology delivery doesn’t end with the programme. We will not be handing the services over to a single outsource...