Technology refresh from a user researcher’s perspective
Anna Wojnarowska is a User Researcher at the Government Digital Service, part of the Cabinet Office.
User research
We’re listening: messages from the front at Civil Service Live
Read the full post on the Government technology blog. We’re listening: messages from the front at Civil Service Live Sign up for email alerts from the Cabinet Office technology blog.
What we have learned about user needs in IT support
Our research into how Cabinet Office staff work and how technology can support this has been continuing at great pace.
What we learned from the user trials
We ran some user trials during December and January (see Anna Wojnarowska’s post of 10 January 2014). We were trialing laptops, tablets, email, collaboration and WiFi access, with a group of around 50 users. The users gave us regular feedback …
How we are learning from our users
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Technology at least as good as people have at home
The Cabinet Office has engaged GDS to run a technology transformation programme between now and January 2015 to showcase a different way of delivering technology to the civil service.