We ran some user trials during December and January (see Anna Wojnarowska’s post of 10 January 2014). We were trialing laptops, tablets, email, collaboration and WiFi access, with a group of around 50 users. The users gave us regular feedback …
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Much like any project at GDS or on the digital transformation programme the Cabinet Office Technology programme, which will deliver modern, flexible technology services that are at least as good as those people use at home, is following the service design pattern …
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