What we learned from the user trials
...well as new applications, we provided new devices. The most obvious difference was the introduction of tablet devices - both Android and iOS. A few users reported significant benefits from...
How we are learning from our users
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Making an IT service: design phases
Much like any project at GDS or on the digital transformation programme the Cabinet Office Technology programme, which will deliver modern, flexible technology services that are at least as good as those people use at home, is following the service design pattern …