This blog is now archived
This blog is now archived
Please note that this blog is no longer being updated.
Sensible security
...done better, can enable something genuinely transformative and, just as importantly, be straightforward and simple to understand. New government security classifications The new government security classifications The new classification policy...
What we have learned about user needs in IT support
...providing our users with the technology they need to be the best they can be in their work does not just mean handing out the right laptops, tablets and smart...
What we learned from the user trials
...support. Interestingly, very few users commented on not being able to use Outlook; and then only that their filing system within Outlook had no obvious parallel within Google Mail. As...
How we are learning from our users
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Technology good enough for work
We all work better if we have the right tools for the job. Hammers are good for nails, but if you try hammering in a screw you lose two ways – it’s much harder work, and even then it’s still …
Making an IT service: design phases
Much like any project at GDS or on the digital transformation programme the Cabinet Office Technology programme, which will deliver modern, flexible technology services that are at least as good as those people use at home, is following the service design pattern …
Technology at least as good as people have at home
The Cabinet Office has engaged GDS to run a technology transformation programme between now and January 2015 to showcase a different way of delivering technology to the civil service. Our...