This blog is now archived
This blog is now archived
Please note that this blog is no longer being updated.
Sensible security
...in plain English. We won’t add any layers of security just because we can or because it’s received wisdom to do so – if we can’t articulate the reason why,...
What we have learned about user needs in IT support
...new skills. What this means for us: The technology we are delivering to the Cabinet Office will give users access to many new digital tools and ways of working. As...
What we learned from the user trials
...well as new applications, we provided new devices. The most obvious difference was the introduction of tablet devices - both Android and iOS. A few users reported significant benefits from...
How we are learning from our users
For the last few months we have been engaging with our users through various methods including interviews and observations sessions.
Technology good enough for work
We all work better if we have the right tools for the job. Hammers are good for nails, but if you try hammering in a screw you lose two ways – it’s much harder work, and even then it’s still …
Making an IT service: design phases
Much like any project at GDS or on the digital transformation programme the Cabinet Office Technology programme, which will deliver modern, flexible technology services that are at least as good as those people use at home, is following the service design pattern …
Technology at least as good as people have at home
...place. Our guiding principles over the next 12-18 months include the following: we will start with user needs: until we understand what users across the Cabinet Office want and need,...